The apology impulse : how the business world ruined sorry and why we can't stop saying it (Record no. 12707)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00351nam a2200109Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230904s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 659.2 |
| Item number | MEA |
| 245 #4 - TITLE STATEMENT | |
| Title | The apology impulse : how the business world ruined sorry and why we can't stop saying it |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 339p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Public relations 2.Customer relations 3.Apologizing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Jaipuria Institute | Jaipuria Institute | 09/08/2023 | 659.2 MEA | 21776 | 09/08/2023 | 09/08/2023 | Books |