Seth, Rakesh <br/><br/>
Creating customer delight 

 - New Delhi  Responce  2005 
 - 154p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM<br/>CRM,Customer,<br/>Customer
<br/><br/><label>Dewey Class. No.: </label>SET  / 658.812