Lee , Bill <br/><br/>
Hidden wealth of customer 

 - Boston  HBS  2012 
 - 222 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer Behaviour<br/>Customer Relation<br/>Customer Relation,Consumer Behaviour,
<br/><br/><label>Dewey Class. No.: </label>LEE  / 658.8342