Richheles, Fredrick F. <br/><br/>
Loyalty rules: how to based leaders build lasting relationships 

 - Boston  HBS  2001 
 - 213p; 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Relation<br/>Employee Loyalty<br/>Loyalty Rules<br/>Loyalty Rules,Customer Relation,Employee Loyalty,
<br/><br/><label>Dewey Class. No.: </label>REI  / 658.812