Peters, Glen <br/><br/>
Beyond the next wave 

 - London  Pitman  2000 
 - 229p 
<br/><br/><label>Subjects--Topical Terms: </label><br/>change management<br/>changes<br/>Customer<br/>Customer,changes,change management,
<br/><br/><label>Dewey Class. No.: </label>PET  / 658