Rust, Roland T <br/><br/>
Service marketing 

 - New York  Addiwesley  1999 
 - XX: 508p, 24 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service Management:<br/>Service Management:,
<br/><br/><label>Dewey Class. No.: </label>RUS  / 658.8093387