Zeithaml, Valarie A <br/><br/>
Service marketing 

 - 5th;7th 
 - Singapore  Mcgrawhill  2011 
 - 700p, 763P; 582p;23 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service marketing <br/>Service marketing ,
<br/><br/><label>Dewey Class. No.: </label>ZEI  / 658.8093387