Sharma, R.D. <br/><br/>
Strategic service management 

 - 38th 
 - New Delhi  Excel  2010 
 - 301p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Service management<br/>Service management,Management,
<br/><br/><label>Dewey Class. No.: </label>SHA  / 658