Gee, Val <br/><br/>
Super services completely revised and expended 

 - 2010 
 - New Delhi  Mc Graw Hill  2009 
 - 204 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM<br/>Customer Relationship Management<br/>Customer Relationship Management,CRM,
<br/><br/><label>Dewey Class. No.: </label>GEE  / 658.812