Kabodian, Armen J. <br/><br/>
The customer is always right 

 - 11 
 - New Delhi  Mcgraw Hill  1996 
 - 153p, 23 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CRM<br/>Customer Satisfaction <br/>Customer Satisfaction ,CRM,
<br/><br/><label>Dewey Class. No.: </label>KAB  / 658.8342