Bank, John <br/><br/>
The essence of total quality management 

 - New Delhi  PHI  1995 
 - 203 p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total Quality: Quality Management<br/>Total Quality: Quality Management,
<br/><br/><label>Dewey Class. No.: </label>BAN  / 658.562