Horrell, Ed <br/><br/>
The kindness revolution 

 - 6th.8th. 
 - New Delhi  PHI  2008 
 - 198p. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer loyalty<br/>Customer loyalty,Marketing,<br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>HOR  / 658.812