Schneider, Benjamin <br/><br/>
Winning the service game 

 - Boston  Harward Business  1995 
 - Xi: 295p, 24 cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing Services<br/>Marketing Services,
<br/><br/><label>Dewey Class. No.: </label>SCH  / 658.812