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Change management excellence

by Cook,Sarah.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan page 2004Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.4,02 COO.

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Customer care excellence

by Cook, Sarah.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan 2011Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.812 COO, ...

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