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1.
Creating customer delight

by Seth, Rakesh.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Responce 2005Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 SET.

2.
CRM in a week

by Langford-Wood, Naomi.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: London Hodder & Sughton 2003Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 LAN.

3.
Do you want to keep your customers forever

by Pine II, B. Joseph.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Press 2009Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.8 PIN, ...

4.
Uncommon service

by Frei, Frances.

Edition: 10thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2012Availability: Not available: Jaipuria Institute: Withdrawn (1).

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