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	1.	No cover image available No cover image available Customer care excellence by Cook, Sarah. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan 2011Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.812 COO, ... Place hold Add to cart (remove)
	2.	No cover image available No cover image available Customer satisfaction research management by Allen, Derek R. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi New Age 2010Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.8342 ALL, ... Place hold Add to cart (remove)
	3.	Hard core management by Jo Owen. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page 2006Availability: Items available for loan: Jaipuria Institute (1)Call number: 658 OWE. Place hold Add to cart (remove)
	4.	No cover image available No cover image available Management mess-UPS. by Eppler, Mark. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Delhi Jaico 1998Availability: Items available for loan: Jaipuria Institute (1)Call number: 658 EPP. Place hold Add to cart (remove)
	5.	No cover image available No cover image available Managing and motivating contact center employees by Carlaw, Malcalm. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi TMH 2002Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.312 CAR. Place hold Add to cart (remove)
	6.	No cover image available No cover image available The Innovator's solution: creating and sustaining successful growth by Christensen, Clayton M. Edition: 21Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Press 2011Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.4063 CHR. Place hold Add to cart (remove)
	7.	No cover image available No cover image available The innovator's solution by Christensen, Clayton M. Edition: 21Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business 2005Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.4063 CHR. Place hold Add to cart (remove)

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