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1.
Customer- Driven services management.

by Balchandran, S.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New delhi Response books 1999Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.312 BAL.

2.
IT service management: a concise study

by Kelkar, S.A.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi PHI 2012Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 KEL.

3.
Service management : operations,strategy,information technology

by Fitszsimmons, James A.

Edition: 5th;7thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Chennai McGraw Hill 2018Availability: Items available for loan: Jaipuria Institute (1)Call number: 658 FIT.

4.
Service management and marketing

by Gronroos,Christian.

Edition: 5th;7thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Wiley India 2007Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.8093387 GRO, ...

5.
Service management

by Fitzsimmons, James J.

Edition: 5th;7thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi McGraw Hill 2015Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.81 FIT.

6.
Service marketing

by Rust, Roland T.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New York Addiwesley 1999Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.8093387 RUS.

7.
Service Marketing

by Woodruffe, Helen.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Macmillan 1997Availability: Items available for loan: Jaipuria Institute (10)Call number: 658.8093387 WOO, ... Not available: Jaipuria Institute: Withdrawn (3).

8.
Service operations management

by Johnsonston, Robort.

Edition: 2Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Pearson 2008Availability: Items available for loan: Jaipuria Institute (14)Call number: 658.5 JOH, ... Not available: Jaipuria Institute: Withdrawn (2).

9.
Service operations management

by Metters Richard.

Edition: 2ndMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cengage Learning India 2008Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.5 KIN, ...

10.
Strategic service management

by Sharma, R.D.

Edition: 38thMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel 2010Availability: Items available for loan: Jaipuria Institute (1)Call number: 658 SHA.

11.
Successful service operations management

by Metters, Richard.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Cengage 2012Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.5 MET.

12.
Food service management principles and practice

by Payne Palacio, Jine.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Tokyo Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.81 PAL.

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