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1.
CRM : at the speed of light

by Greenberg,Paul.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi TMH 2001Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 GRE.

2.
H-CRM: the key to life long business relationship

by Das, Kallol.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Viva 2004Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 DAS.

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