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	1.	No cover image available No cover image available Customer care excellence by Cook, Sarah. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan 2011Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.812 COO, ... Place hold Add to cart (remove)
	2.	No cover image available No cover image available Customer connections by Wayland,Robert E. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBR 1997Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.812 WAY, ... Place hold Add to cart (remove)
	3.	No cover image available No cover image available Customer equity by Blattberg, Robert C. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Press 2001Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 BLA. Place hold Add to cart (remove)
	4.	No cover image available No cover image available Guerrilla social media marketing by Levinson ,Joy Conrad. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Newdelhi TMH 2010Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.842 LEV. Place hold Add to cart (remove)
	5.	No cover image available No cover image available Intention economy by Searls, Doc. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2012Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.8342 SEA. Place hold Add to cart (remove)
	6.	No cover image available No cover image available Marketing myopia by Levitt, Theodore. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Bostan HBS 2008Availability: Items available for loan: Jaipuria Institute (2)Call number: 658 LEV, ... Place hold Add to cart (remove)
	7.	No cover image available No cover image available The quest for loyality by Reichheld, F.F. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review 1996Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.8 12 REI, ... Not available: Jaipuria Institute: Withdrawn (1). Place hold Add to cart (remove)
	8.	No cover image available No cover image available Think like your customer by Stinnet, Bill. Edition: 6Material type: Text; Format: print ; Literary form: Not fiction Publication details: Singapore McGraw-Hill 2004Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 STI. Place hold Add to cart (remove)
	9.	No cover image available No cover image available Total customer value management by Mahajan, Gautam. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Sage 2011Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.812 MAH, ... Place hold Add to cart (remove)
	10.	No cover image available No cover image available What's keeping your customers up at night by Cody,Steven. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi TMH 2003Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 COD. Place hold Add to cart (remove)
	11.	No cover image available No cover image available Dotcom secrets : the underground playbook for growing your company online by Brunson, Russell. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.872 BRU. Place hold Add to cart (remove)
	12.	No cover image available No cover image available The apology impulse : how the business world ruined sorry and why we can't stop saying it Material type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: Jaipuria Institute (1)Call number: 659.2 MEA. Place hold Add to cart (remove)
	13.	No cover image available No cover image available Brand storytelling : put customers at the heart of your brand story Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Kogan Page Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.827 ROD. Place hold Add to cart (remove)

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