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Simply better winning and keeping customers

by Barwise, Patrick.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2004Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 DAR.

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The customer is always right

by Kabodian, Armen J.

Edition: 11Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Mcgraw Hill 1996Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.8 342 KAB.

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