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	1.	No cover image available No cover image available Answering the ultimate question by Owen, Richard. Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco John Wiley 2009Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 OWE. Place hold Add to cart (remove)
	2.	No cover image available No cover image available Connecting with your customer by Harvard Business School. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business School 2006Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 HAR. Place hold Add to cart (remove)
	3.	No cover image available No cover image available Creating customer evangelists by Mcconnell,Ben. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago Dearborn 2003Availability: Items available for loan: Jaipuria Institute (2)Call number: 658.812 MCC, ... Place hold Add to cart (remove)
	4.	No cover image available No cover image available Customer relationship management. by Sugandhi,R.K. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi New Age 2003Availability: Items available for loan: Jaipuria Institute (3)Call number: 658.812 SUG, ... Not available: Jaipuria Institute: Withdrawn (2). Place hold Add to cart (remove)
	5.	No cover image available No cover image available Customer relationship management by Sheth, Jagdish N. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi TMH 2002Availability: Items available for loan: Jaipuria Institute (7)Call number: 658.812 SHE, ... Not available: Jaipuria Institute: Withdrawn (3). Place hold Add to cart (remove)
	6.	No cover image available No cover image available HBR on icreasing customer loyalty by Harvard Business Review. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2011Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 HAR. Place hold Add to cart (remove)
	7.	No cover image available No cover image available Hidden wealth of customer by Lee , Bill. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2012Availability: Not available: Jaipuria Institute: Checked out (1). Place hold Add to cart (remove)
	8.	No cover image available No cover image available Loyalty rules: how to based leaders build lasting relationships by Richheles, Fredrick F. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2001Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 REI. Place hold Add to cart (remove)
	9.	No cover image available No cover image available Net gain : expending markets through virtual communities by Hagel III, John. Edition: 7Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 1997Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.800 HAG. Place hold Add to cart (remove)
	10.	No cover image available No cover image available Total access giving customer by Mckenna, Regis. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2002Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.812 MCK. Place hold Add to cart (remove)
	11.	No cover image available No cover image available True story by Montaque, Ty. Edition: 1Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2013Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.8 MON. Place hold Add to cart (remove)
	12.	No cover image available No cover image available Ultimate question 2.0 by Reichheld, Fred. Edition: 3rdMaterial type: Text; Format: print ; Literary form: Not fiction Publication details: Boston HBS 2011Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.872 REI. Place hold Add to cart (remove)
	13.	No cover image available No cover image available What do your customer really want by Lytle, John F. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Exel Books 1994Availability: Items available for loan: Jaipuria Institute (1)Call number: 658.8 LYT. Place hold Add to cart (remove)

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