000 00324nam a2200133Ia 4500
008 230904s9999 xx 000 0 und d
082 _a658.8093387
_bWIR
100 _a Wirtz,Jochen
245 0 _aEssentials of services marketing
260 _aInc,
_b2016
300 _a675p.
650 _aServices Marketing
942 _cBK
999 _c11617
_d11617