000			00320nam a2200133Ia 4500
008			230904s9999 xx 000 0 und d
082			_a658.562 _bSUM
100			_a Summers, Donna C.S.
245		0	_aQuality management
260			_aChennai _b Pearson
300			_a574p.
650			_aQuality Management
942			_cBK
999			_c11715 _d11715