000 00412nam a2200169Ia 4500
008 230825s9999 xx 000 0 und d
082 _aRAM
_b658.812
100 _aRamana,V. Venkata
245 0 _aCustomer relationship management.
250 _a10
260 _c2003
_bExcel
_aNew Delhi
300 _aXIX:368P;25CM.
650 _aCRM
650 _aMARKETING MGT
650 _aMARKETING MGT,CRM,
942 _cBK
999 _c1734
_d1734