| 000 | 00420nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230825s9999 xx 000 0 und d | ||
| 082 |
_aHAR _b658.812 |
||
| 100 | _aHarvard Business Review | ||
| 245 | 0 | _aHBR on icreasing customer loyalty | |
| 260 |
_c2011 _bHBS _aBoston |
||
| 300 | _a217 p. | ||
| 650 | _aCustomer Loyalty | ||
| 650 | _aCustomer Relation | ||
| 650 | _aCustomer Relation,Customer Loyalty, | ||
| 942 | _cBK | ||
| 999 |
_c3261 _d3261 |
||