000 00332nam a2200145Ia 4500
008 230825s9999 xx 000 0 und d
082 _aCHA
_b028
100 _aChawla, N.S.
245 0 _aMarketing of services.
250 _a7
260 _c1997
_bA.I.M.A
_aNew Delhi
650 _aMANAGEMENT
650 _aMANAGEMENT,
942 _cBK
999 _c5315
_d5315