| 000 | 00443nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 230825s9999 xx 000 0 und d | ||
| 082 |
_aBER _b658.562 |
||
| 100 | _aBenet Klefsjo, Bo Bergman | ||
| 245 | 0 | _aQuality fromcustomer needs to customer satisfaction | |
| 260 |
_c2006 _bOverseas Press _aNew Delhi |
||
| 300 | _a606p. | ||
| 650 | _aCustomer Satisfaction | ||
| 650 | _aQuality | ||
| 650 | _aQuality,Customer Satisfaction, | ||
| 942 | _cBK | ||
| 999 |
_c6735 _d6735 |
||