000 | 00410nam a2200157Ia 4500 | ||
---|---|---|---|
008 | 230825s9999 xx 000 0 und d | ||
082 |
_aBAR _b658.812 |
||
100 | _aBarnes,James J. | ||
245 | 0 | _aSecrets of customer relationship management. | |
260 |
_c2000 _bMcGraw Hill _aNew Delhi |
||
300 | _aXVIII:316p;23cm. | ||
650 | _aCRM | ||
650 | _aMARKETING MGT | ||
650 | _aMARKETING MGT,CRM, | ||
942 | _cBK | ||
999 |
_c7174 _d7174 |