| 000 | 00401nam a2200169Ia 4500 | ||
|---|---|---|---|
| 008 | 230825s9999 xx 000 0 und d | ||
| 082 |
_aTHO _b658 |
||
| 100 | _aThompson, Harvey | ||
| 245 | 4 | _aThe customer centred enterprise | |
| 260 |
_c2003 _bTMH _aNew Delhi |
||
| 300 | _a245 | ||
| 650 | _aCustomer | ||
| 650 | _aCustomer,IBM,Management, | ||
| 650 | _aIBM | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c8138 _d8138 |
||