000 00431nam a2200169Ia 4500
008 230825s9999 xx 000 0 und d
082 _aSOU
_b658.812
100 _aSoudagar, Reza
245 4 _aThe customer experience edge
250 _a11
260 _c2012
_bTMH
_aNew Delhi
300 _a292p.
650 _aCRM
650 _aCustomer Relationship Management
650 _aCustomer Relationship Management,CRM,
942 _cBK
999 _c8140
_d8140