000 00409nam a2200169Ia 4500
008 230825s9999 xx 000 0 und d
082 _aHOR
_b658.812
100 _aHorrell, Ed
245 4 _aThe kindness revolution
250 _a6th.8th.
260 _c2008
_bPHI
_aNew Delhi
300 _a198p.
650 _aCustomer loyalty
650 _aCustomer loyalty,Marketing,
650 _aMarketing
942 _cBK
999 _c8435
_d8435