000 00455nam a2200169Ia 4500
008 230825s9999 xx 000 0 und d
082 _aREI
_b658.15
100 _aReichheld Fred
245 4 _aThe ultimate question.driving good profits and true growth
260 _c2006
_bHarvard Business School
_aBoston
300 _a211p
650 _aFinancial
650 _aLeadership
650 _aLeadership,Financial,Profit,
650 _aProfit
942 _cBK
999 _c8784
_d8784