000 00338nam a2200145Ia 4500
008 230825s9999 xx 000 0 und d
082 _aBES
_b658.562
100 _aBesterfield, Dale H.
245 0 _aTotal quality management
260 _c2003
_bPearson
_aDelhi
300 _a640p.;24cm.
650 _aTQM
650 _aTQM,
942 _cBK
999 _c8926
_d8926