000			00373nam a2200145Ia 4500
008			230825s9999 xx 000 0 und d
082			_aBES _b658.562
100			_aBesterfield,Dale H.
245		0	_aTotal quality management
260			_c2018 _bPearson _aNoida
300			_a595p;
650			_aTotal Quality Management
650			_aTotal Quality Management,
942			_cBK
999			_c8927 _d8927