Services marketing: the Indian perspective
Shankar, Ravi
Services marketing: the Indian perspective - New Delhi Excel Books 2002 - xvi, 656p. p.
81-7446-267-8
Service industries-Marketing ;Customer services ;Marketing
658.8 / SHA
Services marketing: the Indian perspective - New Delhi Excel Books 2002 - xvi, 656p. p.
81-7446-267-8
Service industries-Marketing ;Customer services ;Marketing
658.8 / SHA