A relational study on service recovery satisfaction (recovstat) dimensions (communcation, empowerment, feedback, atonement, explanation, tangibles) and customer satisfaction in context of hospitals

By: Arun BaviskarContributor(s): Dr. Anand SharmaMaterial type: Text

TextPublication details: NIPER, S.A.S. Nagar NIPER

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Thesis	NIPER LIBRARY		Available		T1322

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