Bagchi, Tapan P. ISO 9000: Cocepts, methods and implementation - 2nd ed. - New Delhi Wheeler 1996 - xxi, 647p. p. ISBN: 81-7544-011-2 Subjects--Topical Terms: Quality management ;review-ISO 9000 ;manufacturing ;taguchi method ;control chart ;7 tools-problem solving Dewey Class. No.: 658.4013 / BAG