Drummond, Helga <br/><br/>
TQM movement: What total quality management is really all about 

 - 4th ed. 
 - New Delhi  UBS  1998 
 - 156p. p. 
<br/><br/><label>ISBN: </label>81-7476-000-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality certification ;Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / DRU