Arora, K. C. <br/><br/>
Total quality management 

 - 2nd ed. 
 - Delhi  S. K. Kataria  2004 
 - vi, 1169p. p. 
<br/><br/><label>ISBN: </label>81-85749-99-X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013  / ARO