Gopal, R. (Ed.) <br/><br/>
BPO/KPO management: an industry perspective 

 - New Delhi  Excel Books  2008 
 - xi, 356p. p. 
<br/><br/><label>ISBN: </label>9788174466723 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business process outsourcing ;BPO ;KPO ;Knowledge process outsourcing
<br/><br/><label>Dewey Class. No.: </label>658.723  / GOP