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1.
Managing customer relationships in service industries

by Nargundkar, Rajendra (Ed.) | Panda, Tapan K. (Ed.).

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2005Availability: Items available for loan: NIPER LIBRARY (1)Call number: 658.812 NAR.

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2.
Building brands: in the Indian market

by Panda, Tapan K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: New Delhi Excel Books 2004Availability: Items available for loan: NIPER LIBRARY (1)Call number: 658.827 PAN.

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