| 000 | 00446nam a2200109Ia 4500 | ||
|---|---|---|---|
| 008 | 231101s9999 xx 000 0 und d | ||
| 100 | _aArun Baviskar | ||
| 245 | 2 | _aA relational study on service recovery satisfaction (recovstat) dimensions (communcation, empowerment, feedback, atonement, explanation, tangibles) and customer satisfaction in context of hospitals | |
| 260 |
_bNIPER _aNIPER, S.A.S. Nagar |
||
| 700 | _aDr. Anand Sharma/ | ||
| 942 | _cTH | ||
| 999 |
_c1204 _d1204 |
||