| 000 | 00458nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231101s9999 xx 000 0 und d | ||
| 020 | _a81-7446-412-3 | ||
| 082 |
_a658.812 _bNAR |
||
| 100 | _aNargundkar, Rajendra (Ed.) | ||
| 245 | 0 | _aManaging customer relationships in service industries | |
| 260 |
_bExcel Books _aNew Delhi _c2005 |
||
| 300 | _ax, 266p. p. | ||
| 650 | _aCustomer relationship management | ||
| 700 | _aPanda, Tapan K. (Ed.)/ | ||
| 942 | _cBK | ||
| 999 |
_c5678 _d5678 |
||