| 000 | 00503nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 231101s9999 xx 000 0 und d | ||
| 020 | _a0-07-043504-9 | ||
| 082 |
_a658.812 _bSHE |
||
| 100 | _aSheth, Jagdish N. (Ed.) | ||
| 245 | 0 | _aCustomer relationship management: emerging concepts, tools and applications | |
| 260 |
_bTata McGraw-Hill _aNew Delhi _c2005 |
||
| 300 | _axv, 544p. p. | ||
| 650 | _aCustomer relationship management | ||
| 700 | _aParvatiyar, Atul (Ed.)/Shainesh, G. (Ed.)/ | ||
| 942 | _cBK | ||
| 999 |
_c5725 _d5725 |
||