000 00428nam a2200157Ia 4500
008 231101s9999 xx 000 0 und d
020 _a81-85989-56-7
082 _a658.8
_bRAM
100 _aRampal, M. K.
245 0 _aService marketing: concepts, applications and cases
260 _bGalgotia Publishing
_aNew Delhi
_c2000
300 _axxi, 615p. p.
650 _aServices marketing
700 _aGupta, S. L./
942 _cBK
999 _c5732
_d5732