000 00486nam a2200157Ia 4500
008 231101s9999 xx 000 0 und d
020 _a81-203-2936-8
082 _a658.812
_bQUI
100 _aQuinn, Michael
245 0 _aSuperior customer service: the prompt approach to success
260 _bPrentice - Hall of India
_aNew Delhi
_c2006
300 _avii, 103p. p.
650 _aCustomer relations ;Customer services ;Marketing--Key accounts
700 _aByron, Lynda/
942 _cBK
999 _c6021
_d6021