000 00477nam a2200157Ia 4500
008 231101s9999 xx 000 0 und d
020 _a9788174466723
082 _a658.723
_bGOP
100 _aGopal, R. (Ed.)
245 0 _aBPO/KPO management: an industry perspective
260 _bExcel Books
_aNew Delhi
_c2008
300 _axi, 356p. p.
650 _aBusiness process outsourcing ;BPO ;KPO ;Knowledge process outsourcing
700 _aManjrekar, Pradip (Ed.)/
942 _cBK
999 _c7325
_d7325