Customer relationship management essentials (Record no. 6105)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00497nam a2200157Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 231101s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 81-203-1809-9 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | GOS |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Gosney, John W. |
| 245 #0 - TITLE STATEMENT | |
| Title | Customer relationship management essentials |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Prentice-Hall of India |
| Place of publication, distribution, etc. | New Delhi |
| Date of publication, distribution, etc. | 2001 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii, 234p. p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations--Management ;Electronic commerce--Customer services--Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Boehm, Thomas P./ |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Cost, normal purchase price | Cost, replacement price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NIPER LIBRARY | NIPER LIBRARY | 09/24/2008 | 658.812 GOS | 4542 | 11/02/2023 | 11/02/2023 | Books | |||||||
| NIPER LIBRARY | NIPER LIBRARY | 09/24/2008 | 658.812 GOS | 4543 | 11/02/2023 | 11/02/2023 | Books | |||||||
| NIPER LIBRARY | NIPER LIBRARY | 09/24/2008 | 658.812 GOS | 4544 | 11/02/2023 | 11/02/2023 | Books | |||||||
| NIPER LIBRARY | NIPER LIBRARY | 09/24/2008 | 658.812 GOS | 4545 | 11/02/2023 | 11/02/2023 | Books | |||||||
| NIPER LIBRARY | NIPER LIBRARY | 09/24/2008 | 658.812 GOS | 4546 | 11/02/2023 | 11/02/2023 | Books | |||||||
| NIPER LIBRARY | NIPER LIBRARY | 09/24/2008 | 658.812 GOS | 4547 | 11/02/2023 | 11/02/2023 | Books | |||||||
| NIPER LIBRARY | NIPER LIBRARY | 08/26/2004 | 658.812 GOS | C166 | 11/02/2023 | 11/02/2023 | Books | 170.62 | 195.00 |