Kaizen strategies for customer care: how to create a powerful customer care program and make it w

By: Wellington, PatriciaMaterial type: Text

TextPublication details: Delhi Addison Wesley Longman 2000 Description: xv, 239p. pISBN: 81-7808-142-3Subject(s): Customer relations ;Customer servicesDDC classification: 658.812

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	NIPER LIBRARY	658.812 WEL (Browse shelf(Opens below))	Available		3293

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