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Customer relationship management essentials

By: Gosney, John WContributor(s): Boehm, Thomas PMaterial type: Text

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TextPublication details: New Delhi Prentice-Hall of India 2001 Description: xviii, 234p. pISBN: 81-203-1809-9Subject(s): Customer relations--Management ;Electronic commerce--Customer services--ManagementDDC classification: 658.812

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		4542
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		4543
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		4544
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		4545
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		4546
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		4547
Books	NIPER LIBRARY	658.812 GOS (Browse shelf(Opens below))	Available		C166

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Previous	658.812 CHE Beyond loyality: the next generation of strategic customer relationship manag	658.812 DYC CRM handbook: a business guide to customer relationship management	658.812 FIS Customer genius: becoming a customer-centric business	658.812 GOS Customer relationship management essentials	658.812 GOS Customer relationship management essentials	658.812 GOS Customer relationship management essentials	658.812 GOS Customer relationship management essentials	Next

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